Jesteśmy międzynarodową Agencją Doradztwa Personalnego oferującą usługi w zakresie rekrutacji specjalistycznej.
Cechą, która wyróżnia HAYS jest unikalny system rekrutacji w oparciu o podział na wyspecjalizowane dywizje obsługujące poszczególne sektory rynku pracy.
Numer w rejestrze agencji zatrudnienia: 361
For our Client an international company located in Kraków, we are currently looking for fresh graduates and customer service professionals to join our Clearance&Brokerage Operations Team.
Federal Express Corporation (FedEx Express) is the world’s largest express transportation company. The FedEx Express global transportation network provides rapid, reliable, time-definite delivery of documents, packages and freight shipments worldwide. For future team members, as part of one of the strongest transportation and logistics companies this means more opportunities to grow, learn and succeed.
If you speak English fluently and wish to experience working in multinational delivery services company- grab this chance to join the Customer Support team.
Key responsibilities:
- Collects information for clearance from Clients
- Manage incoming Client contacts and escalations in order to prioritise their needs and provide unique solutions to problems
- Develops and maintains a good knowledge of relevant Customs and trade regulations, practices and procedures
- Shares relevant knowledge with peers and approved information with Customers
Requirements:
- Fluency in English is a must
- German and French language would be an asset, but is not mandatory
- Excellent communications skills
- Client focus
- Analytical skills
- Willingness to develop within the multinational organization
- Experience in customer service would be an asset
What we offer:
- Opportunity to join multinational organisation and align your development with the the growth of the organisation
- Opportunity to learn and developed - career progression, possibility to transfer to UK, Portugal or Netherlands
- Competitive salary
- Additional benefits package - Multisport, Private Medical Care, Meal Vouchers, Prepaid Gift Cards, Employee Assitance Programme, Tuition Assitance, Discount for Fedex Services.
Interested? Send us your CV and get more details!