HAYS Poland
Jesteśmy międzynarodową Agencją Doradztwa Personalnego oferującą usługi w zakresie rekrutacji specjalistycznej.
Cechą, która wyróżnia HAYS jest unikalny system rekrutacji w oparciu o podział na wyspecjalizowane dywizje obsługujące poszczególne sektory rynku pracy.
Numer w rejestrze agencji zatrudnienia: 361
Stanowisko:
Customer Service Representative with German
Miejsce pracy: Polska, wielkopolskie, Poznań
Opis stanowiska:
For our Client, international manufacturing company located in Poznan, we are looking for Candidates for the position of Customer Service Representative with German and English.
Key responsibilities:
- To bring value to our Customers and to Company by supplying a quality product and service in a timely and cost-effective manner safely,
- Manage existing accounts and establish the relationship,
- Develop and strengthen contact with new customers,
- Accept customer orders and perform timely and accurate order entry into SAP system following the actual processes, also to check if all conditions are in line with sales agreement
- Respond to customers inquiries within agreed timescales,
- Responsible for the Customer Data in SAP,
- Act as liaison between Customer, Sales, Order Fulfillment and Production,
- Receiving and logging customer complaints,
- Process credit/debit notes
- Coordinate return of goods from customers or local warehouses
What you'll need to succeed
- Knowledge of English and German at an advanced level (min. B2)
- Experience in Customer Service, preferably in Manufacturing
- Experience with export specifics (intercompany) would be an additional advantage
- Experience in using SAP would be an asset
What we offer:
- Hybrid work (2 or 3 days from the office)
- Employment contract, stable work
- Group Medical Insurance
- Group Life Assurance
Pozostałe informacje:
- • Rodzaj pracy:inne
- • Forma zatrudnienia:pełny etat
- • Branża:Infolinia Call Center, Obsługa klienta
- • Nr Ref.:1174043
- • Data aktualizacji:24-04-2024
- • Data zamieszczenia:16-02-2023
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